FAQ

International card acceptance depends on the payment provider and merchant account settings. Some providers require extra review or higher risk controls.

If international students are important to your business, confirm the payment provider scope before your course campaign starts.

Yes. Course sales can be designed as one-time purchases, limited access periods, subscription-like membership programs, or blended packages.

The best setup depends on your teaching model, refund rules, certificate process, and support workload.

Refund and failed payment handling should follow your merchant agreement and your public course policy.

We recommend publishing clear rules before launch, including access start time, refund deadline, course completion terms, and support contact information.

Typical tools include landing pages, course pages, registration forms, email campaigns, search engine optimization, social ads, tracking codes, and remarketing.

BlueEyes also provides marketing service pages for teams that want help with copywriting, traffic planning, ads, and course promotion.

Marketing Services Outsourcing Marketing Website

Interaction can be handled through announcements, member messages, homework review, live classes, Q&A workflows, LINE integration, or a call center process.

The right workflow depends on the course price, service promise, class size, and response time you want to offer.

App Module iOS App Module Call Center Module

Yes. Advertising can be added after your platform, course pages, checkout flow, and tracking are ready.

Before spending on ads, make sure the course offer, pricing, landing page, payment test, and follow-up process have been reviewed.

Advertising Support

Timing depends on the plan, customization level, content readiness, payment provider review, domain settings, and optional modules.

If your course materials and required account information are ready, basic setup can move much faster.

You can review demo materials, plan pages, and selected customer examples before making a decision.

For a formal trial, please contact BlueEyes so we can confirm the scope and available options.

Customer Stories

The lease period depends on the active commercial plan and service agreement. Some services are monthly, some are annual, and some require a longer setup commitment.

Confirm the latest plan terms before placing an order.

Individuals and overseas customers may be able to lease the platform if identity, payment, tax, support, and legal requirements can be handled properly.

The final arrangement depends on the contract and payment method.

A setup fee covers the initial configuration work needed to prepare the platform, such as basic site settings, account structure, module setup, and launch support.

The exact fee depends on the selected plan and customization scope.

A change fee may apply when the requested work is outside the original setup scope, such as extra customization, structure changes, migration, or repeated configuration changes.

Confirm the request with BlueEyes before the work starts.

Optional modules are calculated according to the selected module, service period, integration complexity, and support scope.

Examples include payment, app, call center, marketing, live class, upload workflow, and other advanced modules.

Module Overview

Invoice handling follows the billing information and local tax requirements confirmed during the order process.

Please provide the correct company name, tax ID, billing address, and contact email before payment if an invoice is required.